Your customers get
instant answers.
You get your time back.
Osie is an AI support agent that handles order questions, returns, and product inquiries for your online store — so you can focus on growing your business.
No credit card required. Free for your first 100 conversations.
Osie
Online now
Where's my order #4821?
Your order shipped yesterday via USPS. Tracking shows it's out for delivery today! Here's your tracking link.
That was fast, thanks!
Simple setup
Live in under 10 minutes
Connect your store
Install the Osie plugin on your WooCommerce store. We sync your products, orders, and policies automatically.
Teach it your voice
Add your FAQs, return policies, and shipping info. Osie learns how your best support agent would respond.
Go live
Drop the chat widget on your site. Osie handles questions across chat, email, and more — around the clock.
<30s
Average response time
70%
Tickets resolved by AI
24/7
Always-on support
10 min
Setup time
Why merchants love Osie
Support that works while you sleep
Instant answers, day and night
No more "we'll get back to you." Osie responds in seconds with accurate answers pulled from your order data and knowledge base.
Smart escalation
When a question needs a human touch, Osie routes it to you with full context. No lost threads, no customers repeating themselves.
Knows your store inside out
Real-time order status, tracking info, product details — Osie pulls it straight from WooCommerce. No copy-pasting, no switching tabs.
Pricing that makes sense
Pay only for conversations you use. No per-seat fees, no enterprise minimums. Built for stores doing $10K–$1M/year.
Loved by merchants
Don't just take our word for it
“Osie cut our response time from hours to seconds. My customers actually compliment our support now.”
Jessica M.
Owner, Bloom & Bark
“I used to spend my evenings answering 'where's my order?' emails. Now Osie handles it and I spend that time with my family.”
Daniel K.
Founder, Peak Gear Co.
“Setup took 10 minutes. Within a day, Osie was handling most of our customer questions better than I could.”
Priya S.
Owner, Saffron & Thread
See it in action
Your support, at a glance
Track every conversation, see what customers ask most, and know exactly how much time Osie saves you.
Conversations today
Resolved by AI
Avg. response
CSAT score
Recent conversations
Sarah M.
Where's my order #3847?
James K.
Do you have this in navy blue?
Amy L.
I'd like to return my purchase
Ryan B.
What's your shipping time to UK?
Real scenarios
Questions Osie handles every day
These are the real conversations eating up your time. Osie handles them instantly.
“Where's my order #4821?”
Pulls tracking from WooCommerce and responds with carrier status, expected delivery, and tracking link.
“I want to return this item”
Explains your return policy, checks order eligibility within the return window, and walks the customer through next steps.
“Will this fit a 15-inch laptop?”
Checks your product specs in WooCommerce and gives the exact dimensions, confirming compatibility.
“Do you ship to Canada?”
References your shipping policy and gives rates, estimated delivery times, and any customs info.
“I got the wrong color”
Verifies the order details, confirms the discrepancy, and escalates to you with full context for a quick exchange.
“When will this be back in stock?”
Checks inventory levels and lets the customer know current availability or suggests similar in-stock alternatives.
Stop answering “where’s my order?” for the hundredth time
Your customers get faster, better support. You get hours back every week to focus on what actually grows your business.
Get started freeFAQ
Common questions
What is Osie?
How does it work with WooCommerce?
What does it cost?
Can I customize how Osie responds?
What happens when Osie can't answer a question?
Do you support Shopify?
Coming soon
Shopify integration on the way
We're building Osie for WooCommerce first, with Shopify and other platforms coming next. Want early access?
Join the waitlist