Simple pricing. No surprises.
Pay for conversations, not seats. Start free and scale as your store grows.
Starter
Try Osie risk-free on your store.
- 100 conversations / month
- 1 WooCommerce store
- Chat widget
- Email support
- Basic analytics
Growth
For stores ready to scale their support.
- 1,000 conversations / month
- Unlimited stores
- Chat + email channels
- Priority support
- Advanced analytics
- Custom branding
- Smart escalation rules
Pro
For high-volume stores that need it all.
- 5,000 conversations / month
- Unlimited stores
- All channels (chat, email, SMS)
- Dedicated support
- Full analytics & exports
- Custom branding
- Smart escalation rules
- API access
- Team inbox
Need more conversations? Extra conversations are billed at $0.05 each on Growth and Pro plans.
Pricing questions
What counts as a conversation?
A conversation is one customer interaction from start to finish. If a customer asks about their order and then asks a follow-up about returns, that's one conversation. Conversations reset monthly.
Can I change plans anytime?
Yes. Upgrade or downgrade at any time. When you upgrade, you get immediate access to the new plan's features. Downgrades take effect at your next billing cycle.
Is there a contract or commitment?
No contracts, no commitments. All paid plans are month-to-month. Cancel anytime from your dashboard.
Do you offer annual billing?
Not yet, but it's on our roadmap. Sign up for monthly billing now and we'll offer you a discount when annual plans launch.
Start free. Upgrade when you're ready.
100 free conversations. No credit card required. See why merchants are switching to AI-powered support.
Get started free