AI customer support for
WooCommerce stores
Install the Osie plugin, connect your store, and let AI handle order tracking, returns, and product questions — all with real-time WooCommerce data.
Free for 100 conversations. No credit card needed.
Osie knows your store inside out
The plugin syncs your WooCommerce data so Osie can give accurate, real-time answers.
Orders & tracking
Order status, shipping carriers, tracking numbers, and delivery estimates — all pulled live from WooCommerce.
Products & inventory
Product specs, pricing, stock levels, and variations. Osie answers sizing, availability, and compatibility questions.
Customer data
Order history and account details so Osie can personalize responses and verify customer identity.
Return & refund policies
Your store policies are baked into every response. Osie checks order eligibility within your return window.
Shipping zones & rates
Shipping methods, zones, and costs from WooCommerce. Customers get accurate shipping answers instantly.
Coupons & promotions
Active discounts and coupon codes so Osie can help customers with promotional questions.
Setup guide
Live in 3 steps, under 10 minutes
Install the WooCommerce plugin
Download the Osie plugin from your WordPress dashboard. Go to Plugins > Add New, search for Osie, and click Install. No code required.
Connect your Osie account
Enter your Osie API key in the plugin settings. We'll automatically sync your products, orders, and store policies.
Add the chat widget
The plugin adds a chat widget to your storefront automatically. Customize the colors, position, and greeting to match your brand.
Real conversations
The questions your WooCommerce store gets every day
“Where's my order #4821?”
Osie pulls the tracking number and carrier from WooCommerce, checks the latest status, and responds with the delivery estimate — in seconds.
“Can I return this? I ordered it 2 weeks ago.”
Osie checks the order date against your return policy, confirms eligibility, and walks the customer through your return process.
“Do you have the blue jacket in XL?”
Osie checks your WooCommerce inventory in real time and tells the customer exact availability, or suggests alternatives if it's out of stock.
“I received a damaged item.”
Osie verifies the order, acknowledges the issue, collects details, and escalates to you with full context for a fast resolution.
<30s
Average response time
70%
Tickets resolved by AI
10 min
Setup time
$0
To get started
Your WooCommerce store deserves better support
Install the plugin, connect your store, and watch Osie handle the questions that eat up your day.
Get started free